Terms and Conditions

All About Ordering From Church Growth Institute

Order Payment

Internet orders must be prepaid by VISA, MasterCard, Discover, or American Express with a minimum $5 order. You may order online or call 1-800-553-GROW 24 hours a day, 7 days a week.


Credit Card Safety

This is a secured website. Our server uses software which encrypts your credit card information so that it cannot be read by other Internet users. If you are still uncomfortable about sending such information over the Internet, feel free to call in your order to 1-800-553-GROW.


Orders are shipped via UPS ground, First-Class or Media Mail (depending on weight and most efficient method of shipment) within 24 hours of receipt weekdays. A shipping and handling charge will be added to your total order. You will see a chart of shipping charges when you view your products in your shopping cart, and you will also see a running total of those charges based on the products in your shopping cart. You may also choose RUSH SHIPPING by selecting the desired method in the drop-down menu on your order form page. Shipping cost will show and you may change the RUSH method before clicking to continue and submit your order. Note that orders must be received before noon eastern time, Monday through Friday, to ship same day. Downloads & Group Databases can be provided to all countries but we cannot ship outside the U.S./Canada.

Preview / Return Policy

Preview Items: Prepay and preview any Church Growth Institute resource. If it’s not for you, return it, undamaged, within 90 days to receive a full refund (less shipping), no questions asked.

Supplies: (defined as any item purchased in quantity) Unused and undamaged supply items that are returned will be subject to a 20% restocking fee plus shipping cost.

Please carefully package and send returns by a traceable means. This allows you to file a claim with the carrier if shipment is lost in transit.